Welcome to our support center

General Questions


What is CyberCom Pay?

What is CyberCom Pay?


Merchant Website Requirements

Merchant Website Requirements


Personal Guarantee and Direct Debit Requirements

Personal Guarantee and Direct Debit Requirements


Becoming a CyberCom Pay Merchant

Becoming a CyberCom Pay Merchant


Merchant Security Requirements

Merchant Security Requirements


How much does it cost to set up a Merchant Account?

How much does it cost to set up a Merchant Account?


Multi-Currency Transactions

Multi-Currency Transactions


Is there a monthly fee?

Is there a monthly fee?


CyberCom PayPolicies

CyberCom PayPolicies


Who qualifies for the charities & NPO rate

Who qualifies for the charities & NPO rate


Are there any Export Restrictions

Are there any Export Restrictions


Do I have to sign a contract?

Do I have to sign a contract?


Do I have to change banks?

Do I have to change banks?


Do I need a Merchant Account with a bank?

Do I need a Merchant Account with a bank?


How long does it take to get started?

How long does it take to get started?


What documents do I need to provide?